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  • How do I use the app directory and app home in Slack?
    The app directory and app home are features that help you discover and use apps and integrations in Slack. The app directory is a place where you can find and install apps and integrations that work with Slack, and browse them by category, popularity, or functionality. The app home is a place where you can access and interact with your installed apps and integrations, and see their information, settings, and actions. To use the app directory and app home in Slack, you need to have the permission to install and manage apps in your workspace or Enterprise Grid org, or ask your workspace admins to do so. You can then use the plus icon next to the Apps section in the sidebar to open the app directory, or click on any app name in the sidebar to open the app home.
  • How do I use the Slack API and build my own apps?
    The Slack API is a set of tools and resources that you can use to build your own apps and integrations for Slack. You can use the Slack API to do things like send and receive messages, create and update channels, manage users and permissions, and more. You can also use the Slack API to create custom features and functionalities for your apps and integrations, such as slash commands, interactive components, modals, and more. To use the Slack API and build your own apps, you need to have some programming skills and knowledge, and a Slack account. You can then use the Slack Developer Portal to create and manage your apps, and access the documentation, tutorials, and support for the Slack API.
  • How do I use apps and integrations in Slack?
    Apps and integrations are tools and services that you can connect with Slack to enhance your productivity and collaboration. You can use apps and integrations to do things like sync your calendar, track your tasks, get notifications, automate workflows, and more. You can find and install apps and integrations from the Slack App Directory, or create your own custom apps and integrations using the Slack API. To use apps and integrations in Slack, you need to have the permission to install and manage apps in your workspace or Enterprise Grid org, or ask your workspace admins to do so. You can then use the plus icon next to the Apps section in the sidebar to browse and install apps and integrations, or use the Manage apps option to view and manage your installed apps and integrations.
  • How do I use billing and subscriptions in Slack?
    Billing and subscriptions are features that help you pay for and manage your Slack plan and services. You can use billing and subscriptions to do things like choose your Slack plan, add or remove seats, update your payment method, view and download your invoices, and more. You can also use billing and subscriptions to access and manage additional services that you can purchase for your Slack plan, such as Slack Connect, Slack Huddles, Slack Voice, and more. To use billing and subscriptions in Slack, you need to have a paid Slack plan, and the permission to access and manage billing and subscriptions in your workspace or Enterprise Grid org, or ask your workspace admins to do so. You can then use the Billing or Subscriptions option in the administration menus to access and manage billing and subscriptions.
  • What is the difference between public and private channels and how do I choose one?
    The difference between public and private channels is that public channels are visible and searchable by anyone in your workspace, while private channels are only accessible by the members you invite. You can choose a public channel if you want to share information that is relevant to everyone, or a private channel if you want to have a confidential conversation with a specific group of people.
  • How do I rename, archive, or delete channels in Slack?
    To rename, archive, or delete channels in Slack, you need to be the channel owner or a workspace admin. You can access these options by clicking on the channel name at the top of the screen, then selecting “Additional options” from the drop-down menu.
  • How do I create and join channels in Slack?
    Creating and joining channels in Slack is a great way to communicate and collaborate with your coworkers on different topics or projects. Here are some steps to help you do that: To create a channel, click the + next to Channels in the left panel of your Slack app or web browser. Then, enter a name and a description for your channel, and choose whether you want it to be public or private. You can also invite other members to join your channel, or skip this step and do it later. Click Create to finish. To join a channel, click the + next to Channels in the left panel, and then click Browse channels. You will see a list of public channels that you can join, or you can search for a channel by name or description. Select a channel from the list to view it, and then click Join Channel at the bottom of the screen. You can also join a channel by typing /join followed by # and the channel name in the message field and sending the message. To join a private channel, you need to be added by a member of that channel. You will receive a notification when you are invited to a private channel, and you can accept or decline the invitation. You can also ask someone who is already a member of the channel to invite you.
  • The Slack Dictionary
    App: A term for third-party software or services that integrate with Slack, enhancing functionality and connecting with other tools. Browse and install from the Slack App Directory, or create custom apps. Archive: This feature allows you to remove a channel or DM from your sidebar without deleting it, preserving its history and files. You can archive inactive channels or DMs and unarchive them later. Automations: Simplify and streamline tasks in Slack with automations that trigger actions, send notifications, or update information based on events or conditions. Create automations from templates or scratch using the Workflow Builder. Away: A status indicating you're not available in Slack. Set manually or automatically after inactivity. Customize your status message and emoji for more information. Block: This feature stops messages or notifications from a specific user, removing them from your DM list and preventing group DMs or calls. Bookmark: Save messages or files in Slack for personal reference, accessible quickly from the sidebar or search bar. Bot: Automated accounts or programs in Slack for tasks like sending reminders or updates. Use bots from the Slack App Directory or create custom ones. Call: A feature for voice or video conversations in Slack, accommodating up to 15 people. Useful for meetings or screen sharing. Canvas: Create and share interactive whiteboards in Slack with text, shapes, images, and emojis. Editable by anyone in the channel or DM. Channel list: See and manage all your Slack channels, switch between them, create new ones, browse public channels, or archive them. Channels: Spaces for team communication and collaboration in Slack. Create channels for projects, topics, or teams, choosing between public or private. Clips: Record and share short audio or video messages in Slack. Clips can be up to 15 minutes and played back at different speeds. Code block: A formatting option to display text as code in Slack. Preserves indentation, syntax highlighting, and line breaks. Code snippet: Share formatted code blocks with syntax highlighting, line numbers, comments, and editing options. Connect: Create secure, private channels with external organizations in Slack. Marked with a globe icon, accessible from any workspace. Custom emoji: Create and use your own emoji in Slack for fun, personality, or branding. Managed by workspace owners or admins. Directory: Browse and search for people and user groups in your workspace, finding contact information, roles, teams, and availability. DMs (Direct Messages): Send private messages to individuals or groups in Slack, separate from channels. Do not disturb: Mute all notifications in Slack for a period. Set a schedule or activate manually. Drafts: Save unfinished messages in Slack. Synced across devices and accessible from the sidebar or search bar. Emoji: Use small icons in messages, statuses, or reactions. Slack supports standard, custom, and emoji modifiers. Emoji reaction: Add an emoji to a message or file in Slack. Visible to everyone in the conversation, used for voting, acknowledgment, or marking as read. Enterprise Grid: A solution for large or complex organizations in Slack, offering unlimited workspaces, centralized administration, and advanced security. Enterprise Key Management: Control and manage encryption keys for data in Slack, enhancing security and compliance. Available for Enterprise Grid customers only. Files: Documents, images, videos, or other file types for collaboration or message enrichment in Slack. Upload from devices or cloud services. Flexi-time: The practice of flexible working hours, supported by Slack statuses, availability, and notification features. Flexpane: The right-hand side of the Slack app for viewing and managing channel details, profile, preferences, or help center. Flow: The state of being fully immersed and focused. Supported by Slack features like do not disturb, priority notifications, and focus mode. Focus mode: Temporarily hide your Slack sidebar and header to minimize distractions and concentrate on current tasks. Format: Customize the appearance of Slack text with bold, italic, strikethrough, quote, list, code block, and more. Huddles: Audio conversations in Slack for quick discussions or feedback sessions, accommodating up to 50 people. Home: The left-hand side of Slack for workspace navigation, accessing channels, DMs, drafts, bookmarks, files, apps, and more. Integrations: Connect Slack with other apps or services to streamline workflows, automate tasks, or access information. Invite: Add new members to your Slack workspace or organization via email, link, or code. Also invite guests to specific channels or DMs. Keyboard shortcuts: Key combinations for performing actions in Slack more efficiently. Accessible via Ctrl+/ (Windows) or Command+/ (Mac). Mentions: Get someone’s attention in Slack with @ followed by their name, or notify everyone in a channel with @channel or @here. Message: Any text typed and sent in Slack, enhanced with formatting, emoji, files, or clips. Notification: Alerts for new or important Slack activity. Customize settings for sound, appearance, and frequency. Pin: Attach important messages or files to the top of a Slack channel or DM for visibility and tracking. Reactions: Add emoji to messages or files in Slack to express emotions, feedback, agreement, voting, acknowledgment, or completion. Reminder: Schedule messages or tasks in Slack for later. Set for yourself or others. Search: Find anything in Slack using modifiers, filters, or keywords. Shared channels: Collaborate with other organizations in Slack, visible and searchable by both parties, and can be public or private. Shortcut: Perform actions or access apps in Slack. Accessible from the lightning bolt icon in the message box or ⌘/Ctrl+. Sidebar: The left-hand side of Slack for navigating conversations and apps, accessing channels, DMs, drafts, bookmarks, files, and more. Slack AI: Artificial intelligence and machine learning technologies in Slack for personalized suggestions, insights, and enhanced collaboration. Slack Atlas: Access and update your employee directory in Slack, find contact info, roles, teams, and availability, and edit profiles or sync with HR systems. Slack Lists: Create and share lists in Slack for tasks, projects, or resources. Features text, checkboxes, due dates, assignees, and comments. Slack Sales Elevate: A solution for sales teams in Slack, integrating with Salesforce and other tools for deal rooms, huddles, insights, and coaching. Slackbot: A built-in bot for answers, reminders, settings, or app access in Slack. Customize responses for specific phrases. Star: Mark channels, DMs, messages, or files in Slack as important or favorite for easy access. Swarming: Collaborate on a single task in real time with multiple people in Slack, using features like huddles, clips, canvas, and apps. Threads: Organize messages in Slack with replies in a sidebar, keeping conversations focused and clutter-free. Workflow: Automate tasks or processes in Slack for efficiency. Create workflows from templates or scratch using the Workflow Builder. Workflow Builder: A tool for creating and managing workflows in Slack, with a visual editor for automation tasks. Workspace switcher: Switch between multiple workspaces or organizations in Slack, accessing different teams or projects.
  • How do I use shortcuts and slash commands in Slack?
    Shortcuts and slash commands are handy ways to perform actions and access features in Slack faster and easier. Shortcuts are keyboard combinations that you can use to do things in Slack, such as switching channels, starting a call, opening a menu, and more. To see a list of shortcuts, you can press the Ctrl+/ or Command+/ key, or click on the lightning bolt icon next to the message box. You can also customize your own shortcuts in your preferences. Slash commands are text commands that you can type in the message box, starting with a slash (/), to do things in Slack, such as setting a reminder, joining a call, changing your status, and more. To see a list of slash commands, you can type a slash (/) in the message box, or click on the Help menu and choose the Slash commands option. You can also create your own slash commands using apps and integrations.
  • How do I join a Slack workspace or an Enterprise Grid org?
    To join a Slack workspace or an Enterprise Grid org, you need to use a unique URL or an invitation from an existing member. You can also create your own workspace or org if you don’t have one yet. If you are joining an Enterprise Grid org, you can discover and join other workspaces within the org that are relevant to your work. The level of access to each workspace depends on the settings chosen by the Workspace Owners. You can also leave a workspace if you no longer need it, unless it is a default workspace. You can find more details on how to join or leave workspaces in an Enterprise Grid org on the official Slack help page.
  • How do I troubleshoot common issues in Slack?
    Troubleshooting common issues in Slack is a way to resolve and prevent problems that may affect your Slack experience and performance. You can troubleshoot common issues in Slack by using the Help menu and the Help Center to find answers and solutions to your questions and problems. You can also troubleshoot common issues in Slack by checking the status of Slack and its services, updating your Slack app and browser, clearing your cache and cookies, restarting your device and network, and testing your connection and speed. You can also report bugs and errors to Slack support, and provide feedback and suggestions to improve Slack.
  • How do I share files and images in Slack?
    Sharing files and images in Slack is a simple way to collaborate and communicate with your team members, clients, or partners. To share a file or an image, you can drag and drop it into the message box, or use the plus icon and choose the File option. You can then select a file or an image from your computer, Google Drive, Dropbox, or other sources, and add a message or a comment to go along with it. You can also choose who can see your file or image, and in which channel or DM to share it. To view a file or an image, you can click on it to open it in a larger window, or use the Download or Open in button to save it or open it in another app. You can also use the Files section in the sidebar to see all the files and images that you have access to in Slack, and use the filters to sort them by type, date, channel, or person.
  • What is Slack and how does it work?
    Slack is a cloud-based communication and collaboration platform that allows you to chat with your coworkers, share files and media, and integrate with various apps. You can use Slack on your web browser or download the app for Windows, Mac, Android, Linux, and iOS devices. Slack organizes your conversations into channels, which are group chat rooms for different teams, projects, or topics. You can also send direct messages to one or more people privately. Slack supports voice and video calls, screen sharing, emoji reactions, and reminders. You can also customize your notifications, search your message history, and use slash commands to perform various actions. Slack offers a free plan with limited features and storage, as well as paid plans with more advanced options and support. You can create or join a Slack workspace, which is your team’s home base, by using a unique URL or an invitation. You can also be a member of multiple workspaces and switch between them easily. Slack is designed to replace email as your primary method of communication and sharing. It aims to make your work more productive, efficient, and fun.
  • How do I use Slack on different devices and platforms?
    Using Slack on different devices and platforms is a way to access and use Slack from anywhere and anytime. You can use Slack on different devices and platforms by downloading and installing the Slack app for your device or platform, such as Windows, Mac, Linux, iOS, Android, or web. You can also use Slack on different devices and platforms by signing in with your workspace URL and email address, or scanning a QR code. You can sync your preferences and data across all your devices and platforms that you use Slack on, and switch between them seamlessly.
  • How do I use notifications and do not disturb mode in Slack?
    Notifications and do not disturb mode in Slack are useful features to help you stay informed and focused in Slack. Notifications are alerts that you receive in Slack when something happens that requires your attention, such as a new message, a mention, a reaction, a call, and more. You can choose how and when you receive notifications in your preferences, and customize them for different channels, DMs, and devices. You can also snooze your notifications for a period of time, or use the /dnd slash command to set a do not disturb schedule. Do not disturb mode is a feature that lets you mute your notifications and let others know that you are busy or unavailable in Slack. When you are in do not disturb mode, a crescent moon icon will appear next to your profile picture in Slack, and your notifications will be paused until you turn it off. You can also see when someone else is in do not disturb mode, and send them a message anyway if it is urgent.
  • How do I manage my Slack workspace or Enterprise Grid org?
    Managing your Slack workspace or Enterprise Grid org is a way to control and customize your Slack experience and settings for your team or organization. You can manage your Slack workspace or Enterprise Grid org by using the administration menus and options that are available to you, depending on your role and permissions. You can do things like invite and remove members, create and archive channels, install and uninstall apps, set the name and logo, adjust the preferences and policies, and more. To manage your Slack workspace or Enterprise Grid org, you need to be a workspace owner, admin, or member, or an Enterprise Grid org owner, admin, or user, depending on the action that you want to perform. You can then use the dropdown menu under your profile picture, or the Manage your workspace or Manage your org option in the sidebar, to access the administration menus and options.
  • How do I contact Slack support and provide feedback?
    Contacting Slack support and providing feedback is a way to get help and share your opinions and ideas with Slack. You can contact Slack support and provide feedback by using the Help menu and the Help Center to submit a request, send a message, or join a live chat with Slack support agents. You can also contact Slack support and provide feedback by using the /feedback slash command, the Feedback option in the administration menus, or the feedback form on the Slack website. You can also contact Slack support and provide feedback by following and reaching out to Slack on social media platforms, such as Twitter, Facebook, LinkedIn, and Instagram.
  • How do I use Huddles and Voice Messages in Slack?
    Huddles and voice messages are new features that let you have spontaneous and informal conversations in Slack. Huddles are live audio chats that you can start in any channel or DM, and invite up to 50 people to join. Voice messages are short audio clips that you can record and send in any channel or DM, and listen to at your convenience. To use huddles and voice messages, you need to have the latest version of Slack on your desktop or mobile device, and enable the features in your preferences. You can then use the huddle icon or the microphone icon at the bottom of any channel or DM to start a huddle or record a voice message. You can also use the /huddle slash command to start or join a huddle.
  • How do I use the keyboard shortcuts and accessibility features in Slack?
    To use the keyboard shortcuts and accessibility features in Slack, you can use the /keys command to see a list of keyboard shortcuts, or go to the Preferences menu and select Keyboard Shortcuts. You can also customize your keyboard shortcuts by clicking on the Customize Shortcuts button. Some of the accessibility features in Slack include screen reader support, high contrast mode, and zoom options.
  • How do I use voice and video calls in Slack?
    Voice and video calls are a convenient way to talk and see your teammates, clients, or partners in Slack. To start a call, you can click on the phone icon at the top right corner of any channel or DM, or use the /call slash command. You can then choose to make a voice call or a video call, and invite up to 15 people to join the call. During the call, you can use the buttons at the bottom of the screen to mute or unmute yourself, turn on or off your camera, share your screen, send emojis, or end the call. You can also use the settings icon to adjust your audio and video settings, or the chat icon to open the chat panel and send messages or files. To join a call, you can click on the Join call button that appears in the channel or DM where the call is happening, or use the /join slash command. You can also see who is on the call by hovering over the phone icon next to the channel or DM name.
  • How do I send and read messages in Slack?
    To send a message in Slack, you can type in the message box at the bottom of any channel or direct message (DM) conversation, and press Enter or click the paper plane icon to send it. You can also use the plus icon to add attachments, emojis, or other formatting options to your message. To read messages in Slack, you can simply scroll through the conversations in any channel or DM, or use the All Unreads section to see all your unread messages in one place. You can also use the sidebar to switch between different channels and DMs, and use the star icon to mark important messages for later reference.
  • How do I use reminders and tasks in Slack?
    To use reminders and tasks in Slack, you can use the /remind command to set a reminder for yourself or someone else, or use the built-in Tasks app to create and manage a to-do list. You can also use other apps such as Todoist, Asana, or Trello to integrate your tasks with Slack.
  • How do I use analytics and reports in Slack?
    Analytics and reports are features that help you measure and understand your team’s activity and performance in Slack. You can use analytics and reports to see data and insights about your workspace or Enterprise Grid org, such as the number of active users, messages, channels, apps, and more. You can also use analytics and reports to see data and insights about specific aspects of your workspace or Enterprise Grid org, such as the engagement, retention, and satisfaction of your members, the usage and impact of your apps and integrations, the security and compliance of your data and policies, and more. To use analytics and reports in Slack, you need to have a paid Slack plan, and the permission to view and export analytics and reports in your workspace or Enterprise Grid org, or ask your workspace admins to do so. You can then use the Analytics option in the administration menus to access and download analytics and reports.
  • How do I use the search function in Slack?
    The search function in Slack is a powerful tool to find anything that you need in Slack, such as messages, files, images, channels, people, and more. To use the search function, you can click on the search box at the top right corner of Slack, or press the Ctrl+F or Command+F key. You can then type in a keyword or a phrase to search for, and use the modifiers to refine your search, such as in:, from:, to:, before:, after:, has:, and more. You can also use the search filters to narrow down your results by type, date, channel, person, and more. To see your search history, you can click on the clock icon in the search box, or use the up and down arrow keys to browse through your previous searches. To clear your search history, you can click on the Clear history button in the search box, or use the /clear slash command.
  • How do I use security and compliance features in Slack?
    Security and compliance features are features that help you protect and regulate your data and activity in Slack. You can use security and compliance features to do things like encrypt your data, authenticate your users, audit your logs, manage your devices, and more. You can also use security and compliance features to comply with various standards and regulations, such as GDPR, HIPAA, ISO, and more. To use security and compliance features in Slack, you need to have a paid Slack plan, and the permission to access and configure security and compliance features in your workspace or Enterprise Grid org, or ask your workspace admins to do so. You can then use the Security or Compliance option in the administration menus to access and configure security and compliance features.
  • How do I join the Slack community and events?
    Joining the Slack community and events is a way to connect and interact with other Slack users and enthusiasts, and learn and grow with Slack. You can join the Slack community and events by using the Community option in the sidebar to find and join local and global Slack communities, such as Slack User Groups, Slack Platform Community, and Slack Certified Program. You can also join the Slack community and events by using the Events option in the sidebar to find and register for upcoming and past Slack events, such as webinars, workshops, meetups, and conferences. You can also join the Slack community and events by following and engaging with Slack on social media platforms, such as Twitter, Facebook, LinkedIn, and Instagram.
  • How do I use Slack Connect to collaborate with external partners?
    Slack Connect is a feature that allows you to collaborate with external partners, such as clients, vendors, or agencies, in Slack. You can use Slack Connect to create shared channels, where you can send messages, share files, make calls, and use apps with people from different organizations. You can also use Slack Connect to send direct messages to anyone who has a verified email address and uses Slack. To use Slack Connect, you need to have a paid Slack plan, and your workspace admins need to enable the feature and set the permissions for creating and joining shared channels and direct messages. You can then use the plus icon next to the Channels or Direct Messages section in the sidebar to create or join a shared channel or direct message with an external partner.
  • How do I use threads to organize discussions in Slack?
    Threads are a way to group related messages together in Slack, and keep the main conversation focused and tidy. To start a thread, you can hover over any message and click the Reply in thread icon, or press the T key. This will open a sidebar where you can type your reply and see other replies in the thread. You can also use the thread icon at the top of the sidebar to see all the threads that you are following or participating in. To join or leave a thread, you can use the Follow or Unfollow button at the bottom of the thread sidebar. You can also mention someone in a thread to notify them, or use the Share message button to share a message from a thread to the main conversation.
  • How do I use rich text formatting and code snippets in Slack?
    To use rich text formatting and code snippets in Slack, you can use the formatting toolbar that appears when you type a message, or use keyboard shortcuts such as * for bold, _ for italic, ` for inline code, and ``` for code blocks. You can also use the /code command to create a code snippet with syntax highlighting and line numbers
  • How do I use the Slackbot and other built-in features in Slack?
    To use the Slackbot and other built-in features in Slack, you can use the /slackbot command to send a message to the Slackbot, which can answer common questions, provide tips, or perform actions. You can also customize the Slackbot’s responses by going to the Slackbot settings page in your workspace. Some of the other built-in features in Slack include Huddles, which let you have audio conversations with your teammates, and Connect, which let you communicate with other organizations using Slack.
  • How do I use emoji reactions and custom emojis in Slack?
    Emoji reactions are a fun and quick way to express your feelings, feedback, or support for a message in Slack. To add an emoji reaction, you can hover over any message and click the Add reaction icon, or press the R key. You can then choose an emoji from the menu, or type a colon and a keyword to search for an emoji. You can also click on an existing emoji reaction to join in, or click and hold to remove your reaction. To see who reacted with an emoji, you can hover over the emoji reaction and click the View users button. Custom emojis are emojis that you or your workspace admins can create and use in Slack. To create a custom emoji, you can go to the Customize your workspace menu from the dropdown menu under your profile picture, and click on the Emoji tab. You can then upload an image, choose a name, and save your custom emoji. You can use your custom emoji in messages, reactions, statuses, and more, by typing a colon and the name of the emoji.
  • How do I customize my profile and preferences in Slack?
    Customizing your profile and preferences in Slack is a great way to personalize your Slack experience and make it work for you. To customize your profile, you can click on your profile picture at the top right corner of Slack, and choose the Edit profile option. You can then change your name, display name, profile picture, status, phone number, email address, and more. You can also add a bio, a pronoun, a timezone, and other custom fields to your profile. To customize your preferences, you can use the same menu and choose the Preferences option. You can then adjust your settings for notifications, sidebar, messages, media, accessibility, themes, and more. You can also sync your preferences across all your devices and platforms that you use Slack on.
  • How do I mention someone or use @here and @channel in Slack?
    To mention someone or use @here and @channel in Slack, you can type @ followed by the name of the person, group, or channel you want to notify. Mentioning someone will send them a direct notification, while using @here will notify everyone who is currently active in the channel, and using @channel will notify everyone who is a member of the channel
  • How do I set my Slack status and availability?
    Your Slack status and availability let others know what you are up to and how they can reach you. To set your status, you can click on your profile picture at the top right corner of Slack, and choose Set a status. You can then select a predefined status, such as In a meeting, Out sick, or On vacation, or create your own custom status with an emoji and a text. Your status will be visible next to your name in Slack, and will expire after a certain time or when you clear it manually. To set your availability, you can use the same menu to choose your presence, such as Active, Away, or Do not disturb. Your availability will be indicated by a colored circle next to your profile picture in Slack, and will affect how you receive notifications. You can also set a schedule for your availability and notifications in your preferences.
  • How do I pin, star, or bookmark messages and files in Slack?
    To pin, star, or bookmark messages and files in Slack, you can use the icons that appear when you hover over a message or file, or right-click on it. Pinning a message or file will make it visible to everyone in the channel or conversation, while starring or bookmarking it will only save it for your personal reference.
  • How do I use the Do Not Disturb and Away modes in Slack?
    To use the Do Not Disturb and Away modes in Slack, you can use the /dnd command to set a schedule or a duration for when you don’t want to receive notifications, or use the bell icon in the top right corner to access the same options. You can also use the /away command to toggle your status between active and away, or use the status menu in the top left corner to set a custom status and emoji.
  • How do I use the dark mode and other themes in Slack?
    To use the dark mode and other themes in Slack, you can go to the Preferences menu in the top left corner, then select Themes. You can choose from the default themes, create your own theme, or sync your theme with your system settings. You can also use the /prefs command to quickly access the Preferences menu.
  • How do I use polls and surveys in Slack?
    To use polls and surveys in Slack, you can use the built-in Polls app to create simple polls with multiple choice or rating options, or use other apps such as Polly, Simple Poll, or SurveyMonkey to create more advanced polls and surveys with different question types and analytics.
  • How do I edit or delete messages and files in Slack?
    To edit or delete messages and files in Slack, you can use the same icons or right-click menu as above. You can also use the up arrow key to edit your most recent message. Note that editing or deleting a message or file will only affect your own view, unless you are the original sender or a workspace admin.
  • How do I use user groups and user roles in Slack?
    User groups and user roles are features that help you organize and manage your team members in Slack. User groups are collections of users that share a common attribute, such as department, location, or project. You can use user groups to mention, message, or invite multiple users at once, or to set permissions and preferences for specific groups of users. User roles are levels of access and authority that determine what users can do and see in Slack. You can use user roles to assign different responsibilities and capabilities to different users, such as creating and managing channels, installing and configuring apps, inviting and removing members, and more. To use user groups and user roles in Slack, you need to have a paid Slack plan, and the permission to create and manage user groups and user roles in your workspace or Enterprise Grid org, or ask your workspace admins to do so. You can then use the Manage user groups or Manage user roles option in the administration menus to create and manage user groups and user roles.
  • How do I use the Workflow Builder and other automation tools in Slack?
    To use the Workflow Builder and other automation tools in Slack, you can go to the Tools menu in the top right corner, then select Workflow Builder. You can create your own workflows using triggers, steps, and actions, or use templates for common scenarios. You can also use other apps such as Zapier, IFTTT, or Automate.io to connect Slack with other services and automate tasks.
  • How do I use workflows and bots in Slack?
    Workflows and bots are ways to automate tasks and processes in Slack, and save time and effort. Workflows are sequences of steps that you can create and run in Slack, such as collecting feedback, sending reminders, requesting approvals, and more. Bots are programs that can perform actions and interact with users in Slack, such as answering questions, providing information, sending notifications, and more. You can use workflows and bots in Slack by installing apps and integrations that provide them, or creating your own workflows and bots using the Workflow Builder or the Slack API. To use workflows and bots in Slack, you need to have the permission to install and manage apps in your workspace or Enterprise Grid org, or ask your workspace admins to do so. You can then use the Workflow Builder or the App Directory to create and use workflows and bots, or use the Manage apps option to view and manage your installed workflows and bots.
official Slack Help Center for additional information
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